Our client is a $500,000 non-profit organization that provides camping experiences for underprivileged youth in the San Francisco Bay Area.

 

SITUATION
Our client was at an organizational crossroads. The President of the organization was in the process of retiring and the board of directors was aging. Moreover, the client recognized its need to improve governance and decision-making in addition to better financial planning and controls. Revenue generation was also a major issue as the organization was dependent on a single Bingo game for all of its income. The client sought help from CLASS to create a strategic roadmap that would allow it to transition its leadership while becoming a more professional and sustainable organization.

 

ANALYSIS
The CLASS project team conducted a full internal and external analysis. This included a capacity assessment survey, interviews with key constituents, competitive analysis, financial modelling, and a final SWOT analysis. From this analysis, the team then defined Goals and Objectives for the next three years. Based on the goals, strategic action plans were developed along with metrics/indicators for success.